Leadership Training Course for Front-Line and Mid-Level Leaders

Step Up™ in Detail:

 

I'm Hearing the Same Story Everywhere

"How do I get them to do what I want?  My front line employees just try to see how much they can get away with, not everyone, but enough that I spend a lot of my day just trying to get them to adhere to policies and get their work done right."

Observation:  Based on this constant refrain, most front line leaders are spending a lot of time not doing work, but getting others to do their work.

Conclusion:  Front line leaders often don't know how to get the front line to take responsibility and hold them accountable.  

Solution:  Help front line leaders and their managers understand what it takes to create an engaged and accountable workforce and then teach front line managers the proven techniques that engage the front line and help them make good decisions about their work, their work habits, and how they work with others.

Helping front line leaders grow in their ability to get work done through others is good for them and impacts the amount of time spend in real work that adds value to the company.

The Step Up™ development process focuses on learning the underlying attitudes and beliefs the create motivation rather than a daily struggle with the front line.  The program teaches participants how to develop, retain and use these crucial traits and skills in their day to day operations.

The course guides leaders to assess their current leadership capabilities and challenges them to develop a successful action plan for further development.

Organizational and Individual Benefits

Increased ability to engage the front line in value added activities

Improved ability to see and impact group dynamics

Higher departmental, team or group effectiveness

Enhanced ability to connect with, lead and develop top talent Better employee interactions

Effective coaching of high potential employees

 

Course Outline

Preparation

Pre-Assessment

Personality Assessment System (DISC)

Checkpoint 360

Denison Organization Development Survey (optional)

 

Day One

Understanding the organizational system we're in

What works and what doesn't

Managing with respect and reason

4 Principles

3 Rules

Establish Cohorts

30% Experiential and simulation learning

40% Cohort discussion and learning

30% Presentation of content

 

Day Two 

Setting boundaries

Constructive and logical consequences

Leading dynamic teams

20% Experiential and simulation learning

25% Sharing best practices/feedback

30% Cohort discussion and learning

25% Presentation of content

 

Day Three

Simulation

Encouraging change through leadership

Developing a broad view and a personal view

Integrating work and life

Coaching - Grooming the best and brightest successors

Developing Communities of Practice

Creating passion for the future

70% Experiential and simulation learning

20% Sharing best practices/feedback

10% Cohort discussion and learning